Privacy Policy

Last updated: April 2026

Ambur Marketplace is a platform owned and operated by DICATHEN. At Ambur Marketplace ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at ambur.shop and its subdomains.

1. Information We Collect

We collect the following types of information:

• Account Information: When you sign up, we collect your name, email address, and phone number.
• Seller Information: If you are a seller, we additionally collect your shop name, WhatsApp number, store address, and product details.
• Usage Data: We collect anonymized page views, click events, and session information to improve the platform.
• Authentication Data: If you sign in via Google, we receive your name, email, and profile picture from Google.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain the marketplace platform
• Create and manage seller storefronts and subdomain stores
• Enable WhatsApp-based order communication between customers and sellers
• Send subscription payment reminders to sellers
• Improve the platform through anonymized usage analytics
• Respond to support inquiries and bug reports

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL) with row-level security policies. Our application is hosted on DigitalOcean servers. We use industry-standard encryption for data in transit (HTTPS/TLS).

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We do not use any third-party advertising or tracking services. The only external service we use is Supabase for authentication and data storage, and Google OAuth for sign-in.

5. Cookies

We use essential cookies only for authentication purposes (keeping you signed in). We do not use any marketing, advertising, or third-party tracking cookies.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days. Anonymized analytics data may be retained indefinitely.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us