Terms and conditions

Last updated: 2026-09-14

Operator notice: a complete public business address has not been supplied. See the business details page for the information currently available.

These terms describe using Ambur Marketplace and its seller storefronts. The operator’s identity and contacts are on the business details page. The privacy policy explains personal data processing.

What the platform does

Ambur lets customers discover local sellers, browse listings, save products, follow stores, and contact sellers. The website currently has no customer checkout or payment collection. Selecting “Ask seller on WhatsApp” opens a conversation; it does not place or confirm an order. The seller agrees the order, takes payment, and arranges fulfilment directly with the customer.

Accounts and acceptable use

You must be 18 or older to create an account or use seller services. Keep account details accurate and login credentials private. Do not impersonate others, access their accounts, upload malicious content, misuse personal information, or list illegal, counterfeit, unsafe, or misleading products. Report suspected abuse through the complaints form.

Before buying from a seller

Check the seller’s identity, product description, availability, total price including taxes and delivery charges, delivery arrangements, warranty, and cancellation, return, and refund terms before paying. Prices and availability are supplied by sellers and may change; confirm the final offer in writing. Save your receipt and agreed terms. A listing or featured placement is not an independent product certification or guarantee by Ambur.

Seller responsibilities

• Supply accurate business contacts and product information, including legally required price, tax, origin, safety, labelling, licence, and other disclosures relevant to the product.
• Explain delivery, cancellation, return, refund, exchange, and warranty arrangements before taking payment. Honour statutory consumer rights and agreed commitments.
• Hold the permissions and licences needed to trade, and use only content and images you have the right to publish.
• Use customer details only for the agreed transaction and related support unless you have a separate valid basis for another purpose. Protect those details.
• Respond to complaints and cooperate with legitimate product safety, rights, or regulatory enquiries.

Seller subscriptions

Seller access may require a subscription. Razorpay payments are one-time purchases and do not renew automatically. Access continues through the displayed paid-through date and a two-day grace period; after that, the storefront and seller dashboard are unavailable until payment is confirmed. Ambur may also activate a seller after verifying a payment arranged directly with the admin. Confirm the price, taxes, term, product limit, and refund arrangements before paying. See the refund policy for requests about platform fees.

Content and intellectual property

Sellers retain rights in their original content and permit Ambur to host, resize, and display it to provide the storefront service. This does not transfer ownership. Third-party software, images, and trademarks remain subject to their owners’ rights. Report a suspected infringement with the listing link and a description of your rights through the complaints form.

Availability, restrictions, and disputes

Service interruptions can occur. We may restrict an account or remove a listing to address unlawful activity, security issues, non-payment, or a breach of these terms. Contact us to challenge a restriction or request access to your account information.

Sellers are responsible for fulfilling the orders they accept. This allocation of responsibilities does not exclude any duty Ambur has under applicable law, excuse fraud or misrepresentation, or remove consumer remedies. You may contact us about a dispute and use any competent consumer authority or court available under law. You do not waive those rights by using this site.

Changes and contact

The date above identifies this version. Changes do not retrospectively remove accrued rights or change an already agreed purchase. For questions or complaints, use Contact us or email admin@ambur.shop.